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Need help?

Answers to the most common questions, in a few lines.

Getting started

  1. Create your profile and add a photo.

  2. Search for partners near you.

  3. Join a party, a class or a festival.

  4. Message the dancers you like.

FAQ

How do I find a dance partner?

Go to Search, pick your dance, role and city, then message the profiles you like. A complete profile with a photo gets many more replies.

How do I create or join an event?

In Events, tap a party then "I'm going". To create yours: "Create an event", fill in the date, place and dance.

I teach: how do I get listed?

Turn on your teacher profile in the app (My profile > Become a teacher). The subscription is taken in the app, on the App Store or Google Play. Your profile then appears in the teacher search.

How does the free trial work?

When a plan offers a trial, you pay nothing during the trial. We remind you the day before it ends. Unless you cancel, the subscription then starts at the price shown.

How do I cancel my subscription?

On iPhone: Settings > your name > Subscriptions > Bailatica. On Android: Google Play > Payments & subscriptions > Subscriptions. Your teacher profile stays visible until the end of the paid period.

What is the referral program?

Share your invite link. When a friend signs up with it, confirms their email and creates a profile, you are both "Featured" for 7 days: your profiles go to the top of searches.

How do I report or block someone?

On their profile or in the conversation, tap the "⋯" menu then "Report" or "Block". We review every report.

How do I edit or delete my account?

My profile > My account: change your details, email or password, or delete your account for good.

I get too many (or too few) notifications

My profile > Notifications (app) or Email settings (website): choose what you want to receive.

Another question?Write to us, we usually reply within 48 hours.
Contact us contact@bailatica.com

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